Q: How does Flosmo work?

Flosmo uses a powerful stream of water to clean between teeth and along the gumline, removing plaque and food debris that regular brushing and string floss can miss.

Q: Can I use Flosmo if I have braces or dental work?

Yes! Flosmo is gentle enough for daily use with braces, crowns, implants, and veneers. It’s designed to clean around hard-to-reach areas safely and effectively.

Q: How often should I use it?

For best results, use Flosmo once a day — ideally after brushing. It only takes 60 seconds for a full clean.

Q: How long does the battery last?

A full charge gives you up to 60 days of daily use. Perfect for travel without worrying about cords or chargers.

Q: Is it waterproof?

Yes, Flosmo is IPX7 waterproof, so you can safely use it in the shower or rinse it under running water.

Q: Can I put mouthwash in the tank?

Absolutely. You can mix a small amount of mouthwash with water for extra freshness — just rinse the tank afterward to prevent buildup.

Q: How do I clean the water flosser?

Rinse the tank and nozzle after each use. For deep cleaning, flush with a vinegar-water solution (1:1 ratio) once a week.

Q: How often should I replace the nozzle?

We recommend replacing your nozzle every 3 months for optimal performance and hygiene.

Q: Does Flosmo come with extra nozzles?

Yes, each Flosmo unit includes 4 different interchangeable nozzles. Extra nozzles are also available for purchase on our website.

Q: How long does delivery take?

Local delivery takes 2-5 working days. We process all orders within 24 hours, excluding weekends and holidays.

Q: Is shipping free?

Yes — shipping is free for all orders.

Q: Do you ship internationally?

We currently only ship within Malaysia. If you're from Singapore, please head over to here!

Q: Is there a warranty?

Yes! Every Flosmo comes with a 2-year warranty against manufacturing defects.

Q: What if I’m not satisfied?

No worries — we offer a 30-day money-back guarantee. If you don’t love your Flosmo, just contact us and we’ll make it right.

Q: Is Flosmo safe for children?

Flosmo is safe for older children and teens under adult supervision. We don’t recommend it for very young children due to water pressure.

Q: Where is Flosmo made?

Flosmo is developed by dental care experts and manufactured in a facility that meets international safety and quality standards.

Q: How do I contact support?

You can reach us anytime via hello@flosmosmile.my or DM us on Instagram @flosmosmile. Our customer service team typically replies within 1 business day.